Most independent shops will not invest in the costly equipment it takes to fully service today's complex, computer-controlled vehicles. So they constantly run into problems they can't diagnose and features they can't program. When this happens, your vehicle has to go to the dealer, which wastes your time or--if the shop takes it there for you--greatly extends the time and cost of your service appointment.
Prestige Imports stands out by investing in specialized equipment for major import brands. For example, Prestige Imports was the first (and so far ONLY) Grand Rapids independent to purchase each of the following two systems:
VIDA (Vehicle Information and Diagnostics for After sales). This Volvo system provides service information, parts information, diagnostic fault tracing, and software downloads for any Volvo – all integrated into one single application.
Autologic. According to the manufacturer, this is the most comprehensive diagnostic tool for independent BMW /Mercedes Benz/ LandRover & Jaguar shops. It provides a diagnostic capability so comprehensive that absolute independence from the dealer is now a reality. All control units can be replaced and most can be trial substituted.
The system provides real-time data including graphing, component activation, adaptation clearing, engine adjustment setting - gas and diesel models, coding of accessories, coding of body modules, programming of engine and transmission modules, cover of all car key memory functions and read and clear fault codes. The basic system offers total diagnostic coverage of all engines, chassis and body systems.
