HOME

VIDEO

SALES

SERVICE

INVENTORY

NEWS

CODE OF CONDUCT

TESTIMONIALS

ARTICLES

COUPONS

NEWSLETTERS

COMMENTS

FAQs

HOURS

LOCATION

EMPLOYMENT OPPORTUNITIES

SERVICE DEPARTMENT SURVEY

Name *
Email Address *
	----------------------------------------------------
1. When you arrived at Prestige, how soon did an employee greet you?	Immediately Less than 5 minutes More than 5 minutes
	----------------------------------------------------
2. Who was your service consultant?	Mark Vandersteeg Gregg Adelman Not Sure
	----------------------------------------------------
3. How did your service consultant treat you?	Professional and friendly Neutral Unprofessional or rude
	----------------------------------------------------
4. Was your vehicle ready when the service consultant promised it would be?	When promised Earlier than promised Later than promised
	----------------------------------------------------
5. Was your invoice ready when you arrived?	Yes In less than 10 minutes More than 10 minutes
	----------------------------------------------------
6. Were you advised of your next scheduled maintenance and any additional needed services?	Yes Not sure No
	----------------------------------------------------
7. Were you given a clear explanation of what was done to your vehicle before you paid for the service?	Yes Not clear enough No explanation
	----------------------------------------------------
8. Was the work on your vehicle completed to your satisfaction?	Yes Mostly No
	----------------------------------------------------
9. How do you feel about the price you were charged?	I saved money Got my money's worth Unreasonable
	----------------------------------------------------
10. How did the cashier treat you?	Professional and friendly Neutral Unprofessional or rude
	----------------------------------------------------
11. Have you ever recommended our service department to someone else?	Yes No
	----------------------------------------------------
12. If your answer was "No," please tell us why.
	----------------------------------------------------
13. Please list any additional comments or suggestions.

* Fields marked with an asterisk are required fields

I have read and agree to the Privacy Policy (Opens in a new window)

THANK YOU.

Prestige Imports • 2919 29th St. • Grand Rapids, MI • 616-957-4661